Legal
Last updated: February 22, 2026
Closely ("we," "our," or "us") operates the Closely mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.
By using Closely, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
Account Information. When you create an account, we collect your email address and authentication credentials through Firebase Authentication. We do not store your password directly.
Profile Information. You may provide a username, display name, bio, and profile photo. This information is visible to your approved friends on the platform.
Content. Photos, captions, and comments you post on the App are stored on our servers and visible to your approved friends.
Invite Codes. We generate unique invite codes (QR codes) for your account to facilitate the friend invitation process. These codes are stored securely and can be regenerated at any time.
Usage Data. We may collect information about how you access and use the App, including your device type, operating system, and general usage patterns to improve the service.
We use the information we collect to:
We do not sell your personal information. We do not share your information with third parties for their marketing purposes.
We may share your information only in the following circumstances:
With Your Friends. Your profile information and posted content are visible to users you have accepted as friends. This is the core functionality of the App.
Service Providers. We use third-party services (including Google Firebase and Google Cloud Platform) to host and operate the App. These providers may process your data on our behalf in accordance with their own privacy policies.
Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. Your data is stored using Firebase and Google Cloud Platform, which provide industry-standard security measures including encryption in transit and at rest.
Authentication is handled through Firebase Authentication, which secures your credentials using industry best practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide you services. You may delete your content at any time within the App. If you wish to delete your account entirely, please contact us and we will remove your data within a reasonable timeframe.
Some information may be retained in our backups for a limited period after deletion for operational purposes.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the information provided below.
Closely is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.
The App uses the following third-party services that may collect information:
These services have their own privacy policies that govern how they handle your data.
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Closely
privacy@closely.social